BSA Services
BSA Information and Support Service
for information , support and a listening ear...
Free information packs for
parents of children under 5
primary and secondary school children
teenagers
adults who stammer
speech and language therapists
teachers
employers.
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On our helpline you can ask, talk about and explore any issues of concern about stammering.
If you are a UK resident we can also:
send you a free information pack (see box), and
provide contact details for your local NHS Speech and Language Therapy Service.
To receive an information pack please ring the Helpline or complete this infopack form, where you can also enquire about your local therapy service.
For more specific, detailed or personal enquiries, please ring our Helpline or email info@stammering.org. If you contact us by email and have also requested an information pack, please mention this in your email, to save us sending out duplicate packs.
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The helpline is run by people who stammer and who understand stammering. Please call us!
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If you can't get through on the phone...
please be patient and try later - there is only one person on duty at a time. Evening shifts are usually less busy and you may find getting through easier during those hours.
Alternatively, email us at info@stammering.org. |
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BSA Helpline:
0845 603 2001
or geographic number 020 8880 6590
or email info@stammering.org
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Morning
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Afternoon
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Evening
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| Monday |
10am-1pm
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2pm-5pm
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| Tuesday |
10am-1pm
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2pm-5pm
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| Wednesday |
10am-1pm
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2pm-5pm
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| Thursday |
10am-1pm
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2pm-5pm
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| Friday |
10am-1pm
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2pm-5pm
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The Helpline
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"I was most surprised to be greeted by your call operator who stammered. Her stammer was worse than mine but she provided all the information that I required. This shows the positive attitude of your organisation."
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"Thank you for being so kind and understanding - your information gave me clear understanding and some hope"
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"Thank you for the information pack which was sent to me following a particularly helpful and supportive conversation on your helpline."
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The BSA Helpline on 0845 603 2001 (local rate) is a confidential service offering callers the opportunity to ask, talk about and explore any issues of concern about stammering.
The helpline is run by a team of staff and volunteers who fully appreciate how difficult it can be to talk and stammer on the telephone. Opening hours are above.
If you prefer to write, you can
email info@stammering.org, or
write to us at BSA, 15 Old Ford Road, London E2 9PJ.
Speech and language therapists
We can put UK residents in touch with their local NHS speech and language therapists.
Outside the UK?
If you live outside the UK our information is more limited (other than what is on this website already). However, we are happy to help in whatever way we can and, where possible, put you in touch with more local organisations.
Information and Support Services Team
We welcome your feedback!

Member of the Telephone Helplines Association
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