The BSA Homepage* British Stammering Association*
 The UK Website for Stammering   Home | About The BSA    Cookies info  

-Information for
    Adults
    Teenagers
    School Children
    Under 5's
    SLTs
    Teachers
    Health visitors
    Employers, services
    Partners, friends
    Media

-BSA Services
    Helpline
    Library
    Shop
    Speaking Out
    Where / What ?
    Research

-Features
    Events
    News & notices
    Self-help
    Scotland
    Web links

-Site information
    What's new
    Contents
    Search the Site
    Legal

-The BSA
    About the BSA
    Join the BSA
    Contact us
   
-Supporting us
* How to support BSA

Find us on Facebook
Follow us on Twitter

* *
BSA Services
BSA Information and Support Service

for information , support and a listening ear...

Free information packs for
-parents of children under 5
-primary and secondary school children
-teenagers
-adults who stammer
-speech and language therapists
-teachers
-employers.
On our helpline you can ask, talk about and explore any issues of concern about stammering.

If you are a UK resident we can also:
-send you a free information pack (see box), and
-provide contact details for your local NHS Speech and Language Therapy Service.
To receive an information pack please ring the Helpline or complete this infopack form, where you can also enquire about your local therapy service.

For more specific, detailed or personal enquiries, please ring our Helpline or email info@stammering.org. If you contact us by email and have also requested an information pack, please mention this in your email, to save us sending out duplicate packs.

The helpline is run by people who stammer and who understand stammering. Please call us!
If you can't get through on the phone...
please be patient and try later - there is only one person on duty at a time. Evening shifts are usually less busy and you may find getting through easier during those hours.

Alternatively, email us at info@stammering.org.

BSA Helpline:
0845 603 2001

or geographic number 020 8880 6590
or email info@stammering.org
Morning
Afternoon
Evening
Monday
10am-1pm
2pm-5pm
-
Tuesday
10am-1pm
2pm-5pm
-
Wednesday
10am-1pm
2pm-5pm
-
Thursday
10am-1pm
2pm-5pm
-
Friday
10am-1pm
2pm-5pm
-

The Helpline
"I was most surprised to be greeted by your call operator who stammered. Her stammer was worse than mine but she provided all the information that I required. This shows the positive attitude of your organisation."
"Thank you for being so kind and understanding - your information gave me clear understanding and some hope"
"Thank you for the information pack which was sent to me following a particularly helpful and supportive conversation on your helpline."

The BSA Helpline on 0845 603 2001 (local rate) is a confidential service offering callers the opportunity to ask, talk about and explore any issues of concern about stammering.

The helpline is run by a team of staff and volunteers who fully appreciate how difficult it can be to talk and stammer on the telephone. Opening hours are above.

If you prefer to write, you can
-email info@stammering.org, or
-write to us at BSA, 15 Old Ford Road, London E2 9PJ.

Speech and language therapists

We can put UK residents in touch with their local NHS speech and language therapists.

Outside the UK?

If you live outside the UK our information is more limited (other than what is on this website already). However, we are happy to help in whatever way we can and, where possible, put you in touch with more local organisations.

Information and Support Services Team
We welcome your feedback!

Telephone Helplines Association
Member of the Telephone Helplines Association

Back to the top


 © 2000-2012 The British Stammering Association.
LEGAL NOTICES: disclaimer, privacy/cookies, and copyright   
Registered Charity Numbers 1089967/SC038866